Q: When will the tour be announced?
Q: When will the first access ticket presale begin?
A: The presale for D2C purchasers will begin on Tuesday, August 6th at 10am Local Time / 10AM UK BST / 11AM CEST for Europe dates.
Q: When will the first access presale end?
A: The presale for D2C purchasers will end at 10pm Local Time on Thursday, August 8th.
Q: How many tickets are we able to purchase per order during the early access?
A: Your unique code will qualify you for 2 (TWO) Tickets. While Supplies Last.
Q: Am I guaranteed a ticket if I pre-order the album?
A: Tickets are not guaranteed with your album pre-order. We are just providing first access to the pre-sale which will be available on a first come, first serve basis. First access codes will be sent to qualifying customers via email who pre-ordered Melanie Martinez's new album, K-12, directly from her webstore here.
Q: Why didn’t I receive my first access code?
A: First Access codes were sent to qualifying customers via email beginning at 2pm on Monday, August 5th. The email that you used to check out on the online store is the email you will receive your code to. If you still cannot locate your code after checking your email please fill out the form HERE
Q: How do I qualify for a first access code?
A: In order to qualify you need to pre-order Melanie Martinez's new album, K-12 from her webstore here. Order must be placed by August 5th at 2pm PST // UK - 2PM BST
Q: I pre-ordered K-12 from another store, do I qualify for the first access to tickets?
A: Only customers who pre-ordered the album directly from the Melanie Martinez's official store here qualify for a first access code.
Q: If I pre-ordered more than one album, will I get additional codes?
A: No, it will be one code per customer.